Returns & Exchanges
At Lion Brand Yarn, we want you to be fully satisfied with your purchase for your next knitting or crochet project. If you are not happy with your order, you may return unopened and unused yarn in its original condition within 60 days of purchase.
Verify Eligibility
Ensure your items are in their original packaging with labels intact and have been purchased within the last 60 days.
Request a Return Authorization
Log into your account or use our guest portal to initiate a return and receive a unique Return Authorization (RA) number.
Package and Ship
Securely pack the items in a shipping box, include your RA number inside, and use a trackable shipping carrier of your choice.
Receive Your Refund
Once our warehouse inspects the returned yarn, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing